EMD Biosciences: Beta-testing Feedback

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		Contact Us

		Customer Service

Website Feedback Form

We hope you like our new website! If you have any comments, questions, or encounter any errors on the site, please let us know by filling out this feedback form. Thank you for your valuable time and input.

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Section 1: Please record the following information about your computer system

1. What type of system are you using?

Mac

2. What internet browser are you using? (select "Help" from the top menu, and then "About")

version

3. What type of internet connection do you have?

Dial-up

Broadband

Access through Company/University

4. What resolution is your screen?

(right click on your desktop, select "properties", then "settings")

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Section 2: Please record the website settings you select

1. URL visited

2. Brands selected�

Calbiochem

Novabiochem

Novagen

Oncogene Research Products

3. Country selected

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Section 3: About the site

1. What are your first impressions of the site?

2. Is it clear which site you are visiting?

Yes

Suggestions for improvement:

3. How easy is it to find the information you are looking for?

Easy

Fairly Easy

Complicated

Impossible

Suggestions for improvement:

4. For products, is the price, size and in-stock status easy to understand?

Yes

Suggestions for improvement:

5. What is missing from the site that you would find useful?

6. What aspects of the site are confusing?

7.What is missing from the homepage that you would like to see there?

8. What do you like most about the site?

9. What do you like least about the site?

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Section 4: Please rate the following statements:
1=disagree completely, 8=agree completely

1. The website was easy to navigate

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Additional comments:

2. The search engine was easy to use

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Additional comments:

3. Help and FAQs were clear

Additional comments:

4. It is clear who EMD Biosciences is

Additional comments:

5. The account set-up process was straightforward

Additional comments:

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Errors Encountered

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*Required Fields

First Name*

Last Name*

Address*

Zip Code*

Telephone Number

Email address*

Thank you! Please click "submit" to send us your feedback.

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