How to order online
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All Calbiochem, Novabiochem, and Novagen products can be purchased online, often for next day delivery. To order products online:
1. Create your web account
Click here or select Ordering>>Online Ordering>>Create an Account. Fill in all the required fields and click save at the end of each form. Once you have completed this process you will not need to re-enter these details when placing orders.
2. Add products to your shopping cart
There are a number of ways in which products can be added to your shopping cart for purchase:
A) Quick Order - Select the  icon on the search toolbar, type one or more catalogue numbers into the boxes provided and click submit. The page will change to display the quantities, prices and stock availability for the products you entered. Enter the number you require in the Qty box against the required item and click "Add to cart".
B) From the product detail page - Enter the quantity required against the relevant pack size displayed in the price and availability box, click "Add to cart" button. The display will change to display a summary of the contents of your cart. When you have all the items you require in your shopping cart, click "Check Out".If you are not logged in, the system will prompt you for your login details.
C) From My Product List - When you are logged in the notepad icon  displays on the search toolbar. Clicking this icon displays products in your product list. By checking the boxes you can then add products in the list to your shopping cart for purchasing. To add products to My Product List, select the "Add to My Products List" button located beneath the price and availability information on any product detail page (you need to be logged in to see this button).
3. Check Out
Once you have added items to your shopping cart for purchase the display will change again to allow you to purchase (check out) or modify your order. To continue to purchase online, select "Check Out" (if you have not yet logged in the system will prompt you for your login details), enter your shipping and invoice details into the spaces provided and click "continue" when complete. Enter your payment details into the next page and click "Continue" when complete.
4. What happens next?
First, you will receive an Order Confirmation email. This email simply displays a summary of your order and notifies you that the order has successfully been transmitted to us. Once the order is fulfilled and shipped a Shipment Confirmation email will be sent to you detailing both the order summary as well as your shipping charges, any applicable ice charges and/or sales tax.
5. What if I have questions about my order?
If you have any questions relating to your order please contact our customer service department.
6. What happens the next time that I visit the website?
Next time you visit the site it will only be necessary to login to place an order
Ordering FAQs
Click these links for information regarding our Privacy Statement and the Terms and Conditions for making a purchase.
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